Help
If the answer to your question is not
provided below, or you have comments
about the service then contact the myCraftFair
team at
information@mycraftfair.co.uk
I need help setting up?
Post your question to the myCraftFair team and they will be happy to help.
I've forgotten my user id?
Just contact the myCraftFair team and I'm sure we'll be able to sort something
out.
Why is my gallery not showing on the left?
The galleries on the left are a random selection
so it will not show all the time, only galleries with at least one item will display
on the left.
Need more space?
Just contact the myCraftFair team and I'm sure we'll be able to sort something
out.
Where is myCraftFair.co.uk advertised?
The site is advertised in the following ways:
- leaflets at CraftFairs are distributed across the country
- adverts are taken out in local and national papers
- sponsored links in popular search engines such as Google
I've created a gallery, how do I know how many hits it is getting?
This information can be found when you maintain your gallery and using
the Account Information link.
How do I increase the size of my gallery?
Just contact the myCraftFair team and they will happily increase the size
of your gallery as requested.
When do I get billed for using myCraftFair.co.uk?
After your free trial period you will be invoiced via email at the end
of each month. If payment or payment deferment is not received within 28 days then
your gallery will be removed from the site.
How do I amend an item?
To amend an item you need to go into gallery maintain, delete the item
and then re-insert it.
What should I do if I spot a rogue gallery?
If you identify content on the site which you feel is inappropriate, or
you feel you have been mis informed when viewing a gallery then contact the myCraftFair
team. They will investigate and if necessary remove the gallery.
How do I get my web email account?
Just email the myCraftFair team and they will set-up your web based email
account and email you details on how to access the account from anywhere where there
is an internet connection.
.
I need more help?
Just email the myCraftFair team.
How do you use PayPal?
Look at the PayPal guide
click here